Terms & Conditions – Ivorytale

Last Updated: 15-4-2026

Welcome to Ivorytale, a fashion store specialized in women’s clothing, offering elegance and style with every piece.

By using this store, you agree to the following terms:

1. Use of Website

• You agree to use the website for lawful purposes only.
• Any fraudulent or harmful activity is strictly prohibited.

2. Products & Pricing

• Prices are subject to change without prior notice.
• We strive for accuracy, but errors in pricing or product descriptions may occur.

3. Orders

• We reserve the right to cancel or refuse any order in cases such as:
  • Pricing errors
  • Product unavailability
  • Suspected fraud

4. Payment

• Orders are confirmed after successful payment.
• All transactions are processed securely.

5. Intellectual Property

• All content and images belong to Ivorytale and may not be used without permission.

Privacy Policy – Ivorytale

At Ivorytale, we respect your privacy and are committed to protecting your personal information.

1. Information We Collect

• Name
• Phone number
• Email address
• Shipping address

2. How We Use Your Information

• To process orders
• To communicate with you
• To improve our services

3. Data Protection

• Your data is stored securely.
• We do not sell or share your data with third parties, except when necessary (such as shipping providers).

4. Cookies

• We may use cookies to enhance your browsing experience.

Return & Exchange Policy – Ivorytale

We aim to provide a smooth and satisfying shopping experience.

1. Returns

• Returns are accepted within 7 days of receiving the item.
• Items must be unused, in original condition, and with original packaging.

2. Exchanges

• Exchanges are allowed if:
  • The item is defective
  • You received the wrong product

3. Non-Returnable Items

• Used or washed clothing
• Discounted items (if applicable)
• Accessories for hygiene reasons

4. Refunds

• Refunds are processed within 5–10 business days after inspection.

5. Shipping Fees

• Customers are responsible for return shipping fees unless the error is from our side.